For Research Use Only. Not for human or veterinary use.
PepGo Research Supply
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Contact

Questions about an order, a product, or a policy — we typically respond within one business day.

Email support

The fastest way to reach us is email. If your question is about an existing order, include your order number so we can look it up immediately.

Email support@pepgo.org

Phone

(949) 891-8115 — Monday through Friday. Order questions go faster by email with your order number.

Service area

Payment methods

We accept the same rails used by other US research-reagent suppliers:

  • Venmo
  • Zelle
  • Revolut
  • Cryptocurrency
  • Wire transfer
  • Cash (local pickup) — local pickup only

Venmo, Zelle, Revolut, Bitcoin, wire, and cash paths remain available. Card payment is not available yet.

Response time

We respond to all inquiries within one business day, Monday through Friday. Order-related messages received outside business hours are answered the next business day.